Terms & Conditions
GENERAL CONDITIONS OF SALE
ARTICLE 1. PREAMBLE
For customers ordering products in Switzerland, the present general conditions of sale apply between Fun G Sàrl (further on “Fun G”), and any person visiting or buying via the site www.spirgrips.com (further on “You”). For customers ordering products all other countries, the present general conditions of sale apply between Fun G’s partner – ECOMOLD ENGINEERING S.R.L (further on “Ecomold”, and together with Fun G, “Us”) – and You. Every net surfer can enquire into the general conditions of sale on the site www.spirgrips.com (further on the “Site”). These general conditions of sale can be modified; the conditions applying are the one in force at the date the order was placed.
ARTICLE 2. CONTRACT
2.A: CONDITIONS TO PLACE AN ORDER
You declare being aged of at least 18 years old and having the legal capacity or a parental authorization that allows You to place an order on the Site.
2.B : STAGES OF CONCLUSION OF A CONTRACT
After having placed Your order, You receive an e-mail that confirms the elements of Your order and that informs You about the next sending of it in the announced times. This electronic mail forms thus the sale contract between You and Us. If for a reason independent of Our will, one or more articles couldn’t be delivered within the times indicated, We would send You a new mail to hold You informed about the new date of availability of the out-of-stock item(s).
ARTICLE 3.PRICE, AVAILABILITY AND DELIVERY
3A: PRICES DISPLAYED
Prices displayed on the website are quoted in Swiss Francs, Euros and other local currencies; VAT included for deliveries in Switzerland and to countries members of the EEA. The reference price is always in Swiss Francs and Euros, prices in other currencies are given as an indication.
Payment can be made by credit card (secure payment).
Except for delivery in Switzerland and EEA countries, where the computer system automatically adds the relevant VAT when ordering online, VAT payment in other countries where the product is shipped must be paid by the purchaser. Any order placed on the website www.spirgrips.com cannot be canceled, in no case whatsoever, once the products are sent.
3C: DELIVERY AND BILLING ADDRESS
Products are delivered to the address specified by the customer on the order form. The customer may, upon request, have the invoice sent to the billing address and not the delivery address by validating the option provided for this purpose on the order form.
3D: DELIVERY PROBLEMS DUE TO THE CARRIER
The customer is responsible for verifying the condition of the product packaging upon delivery and indicating any damage to the carrier on the delivery note, as well as to Us. Any anomaly concerning delivery (damages, delivery-related missing products, damaged package, broken products) must be indicated upon receipt imperatively. In case of damage, the customer must inform the carrier no later than the first business day following the date of delivery.
3E: DELIVERY ERRORS
The customer must address to Us on the same day of delivery or, at the latest, one working day following delivery, any claim of delivery errors and/or non-conformity of products in kind or in quality compared to indications listed on the order. All claims made beyond this time frame will be rejected. This type of claims can be made to Us:
• By email: email@example.com
• By visiting this page on our website: www.spigrips.com/about-us
3F: DELIVERY TIME
When product parts are in stock, delivery time is approximately 4-20 days (except in cases of force majeure, transport strikes, etc.)
By choosing the paid option Postpac Priorityand, if available, and when product parts are in stock, delivery time is approximately 2-8 days (except in cases of force majeure, transport strikes, etc.)
ARTICLE 4. CUSTOMS DUTIES
Any order placed on the site and delivered could be subject to possible taxes and customs duties that are imposed when the parcel arrives to destination. These customs duties and possible taxes dependent on the delivery of a product are with Your load and on Your own responsibility. We are not held to check and to inform You about the customs duties and taxes applicable. In order to be acquainted with them, We recommend You to contact the proper authorities of Your country.
ARTICLE 5. RETURNS
Thanks for agreeing to take note of Our policy of returns applicable to the articles which We sell. In the event of delivery of an article not in conformity with Your order or damaged during transport, thanks for agreeing to consult Our policy of delivery (article 3). To be accepted, any return will have to be announced as a preliminary to Our Customer service (firstname.lastname@example.org). The expenses of sending are with the load of Us, except if the taken again product does not correspond to the declaration of origin written by the consumer on the return note.
ARTICLE 6. RESERVE OF PROPERTY
The delivered goods will remain Our property until You have filled all Your obligations in Our opposition, and in particular until the integral payment of the price.
ARTICLE 7. GUARANTEES AND RESPONSIBILITY
We commit Ourselves taking all the care in use in the profession for the implementation of the service offered to the customer. Nevertheless, Our responsibility could not be retained in the event of failure with Our contractual obligations because of a fortuitous occurrence or of a case of absolute necessity as defined by the jurisprudence pronounced by the Swiss jurisdictions. Our responsibility will not be committed in the event of delay due to an out-of-stock condition at a manufacturer or the supplier. Moreover, in the event of non substantial differences between the photographs of presentation of the products on Our site, texts and descriptions ordered, Our responsibility will not be committed. We implement all the means We have to ensure the services, objects of these general Conditions of sale. We are responsible for any damage direct and foreseeable at the moment of the use of the site.
ARTICLE 8. LICENSE OF ACCESS TO THE SITE
We grant You a license limited to the access and the use of the Site for Your personal use. You are in no case authorized to download or modify whole or part of this Site without Our written and express authorization. This license does not enable You in any case to use, for the sale or any other commercial use, this Site or its contents (products listed, descriptions, prices, remote loadings or copy of information for the account of another tradesman, graphics, images, texts, photographs, etc). This Site or any part of this Site should in no case be reproduced, copied, sold or exploited for commercial reasons without Our express and written authorization. You should not use techniques allowing to copy a mark, a logo or any other information (in particular images, texts, models) of which We are owners without Our express and written agreement.
ARTICLE 9. COMMENTS, CRITICISMS, COMMUNICATIONS AND OTHER CONTENTS
The users of this Site can address Us criticisms, comments or any other contents, subject Us suggestions, ideas, questions or any other information as long as these contents are not illegal, obscene, abusive, threatening, defamatory, contravening the rights of intellectual ownership, or prejudicial with thirds and does not consist or does not contain any data-processing virus, political militancy, commercial request, mailing of mass, chain or any other shape of “Spam”. You should not use a false e-mail address, usurp the identity of a person or an entity, nor lie about the origin of the contents. We reserve Ourselves the right, with Our whole discretion, to remove or modify any contents.
ARTICLE 10: DATA PRIVACY
Client data will be collected and used by Us only for the analysis, approval and execution of the Agreement and for the care and management of the relative relationship with the client, the recovery of outstanding payments and fight against fraud and abuse. Data obtained by Us may be used for marketing purposes (for example, Newsletters), if the client has no objection.
Your personal data may be used as mentioned above only by Us. However, in order to execute your order, we will have to give your personal data to other companies, such as our couriers responsible for logistics and our financial services partners for credit card transactions. Said data may be used by those receiving it, exclusively for the purposes relating to their services. We do not give your personal data to any other organisations or companies.
You agree explicitly to the collection and use of Your personal data.
You have the right, at any time, to revoke consent for future use of data by informing Us.
If this is the case, we promise to immediately delete Your personal data, unless an order is being processed.
We are very happy to provide any information relating to Your registered data at any time.
ARTICLE 11: GOVERNING LAW AND JURISDICTION
These general conditions of sale are subject to Swiss law under Contracts for the International Sale of Goods. All disputes relating to the commercial relationship between You and Us are subject to the jurisdiction of the Swiss courts and exclusively those of the District Courts of the Canton of Geneva (Switzerland).